16 | The Jewelry Business Magazine Continued to Pg XX By Author IS A LACK OF CONFIDENCE HOLDING YOU BACK? The challenge of running a successful retail jewelry business today can be daunting if not placed in the proper context. Times are changing and the pace of change is more rapid than ever before. That’s why your confidence in the future and ability to cope with change is vital for success today. Those who doubt their abilities will fall prey to failing results because a lack of confidence will lead to self-doubt and fear. Here are some traits that confident leaders possess. Check to see how many of them describe you: 1. Confident leaders don’t have to defend themselves. Their actions speak louder than words, and the results of their efforts become self-evident successes. You just don’t see confident people defending their position on almost any issue. 2. Confident leaders aren’t afraid to get out of their comfort zone. Insecure people rarely challenge themselves in ways that make them uncomfortable. Instead, they tend to stick with what they know, and that seldom takes them where they really want or need to go. 3. Confident leaders are assertive, but never overly aggressive. For one thing, they don’t have to be because they operate with a coolness that is the envy, and the admiration, of those around them. They never have to bully anyone to get their way because insecurity is not an issue for them. 4. Confident leaders know how to cope with differing personalitiesandtemperaments.Troubledrelationships seldom creep into existence because they understand people and how to deal with a variety of styles. Their main strength is emotional intelligence in leading and managing people. 5. Confident leaders are continuous learners. They haven’t reached their ultimate goal just because they lead. They know that their leadership must continue to grow in order to prosper. Learning for them is as natural as a bird taking flight. It’s just who they are as a person. 6. Confident leaders don’t waffle or procrastinate on issues. They speak with certainly about what they know without acting like they know everything. Nor do they delay unwittingly on decisions that really must be made. 7. Confident leaders don’t seek attention for what goes right. In fact, when attention comes their way, they deflect the attention and shift it to those who worked hard to help contribute to the success. They simply don’t crave approval for themselves because their self-worth comes from within. 8. Confident leaders don’t dodge the responsibility for things that go wrong. They own up to mistakes – theirs and those of their associates – without casting blame or making excuses. It’s their responsibility-mindedness that gains favor with colleagues. 9. Confident leaders maintain a proper attitude and healthy optimism even in the face of challenging circumstances. People are attracted to those who exude a positive attitude and see opportunity, not problems, in the face of challenge and change. Developing confidence as a leader is yours to create or undermine. It’s not about hoping for the best. It’s about initiating a strategy and an action plan that will help you get to where you want to go, and see quality people follow you there in the process. So how do you stack up? Is confidence holding you back? If so, take the necessary steps to build your confidence and realize the success you are destined to have. Bill Boyajian Bill is the former long-time president of the Gemological Institute of America, and is currently founder & president of Bill Boyajian & Associates, Inc. His company consults for a wide variety of businesses in the gem and jewelry industry, specializing in leadership, business, and organizational development, family transition, and succession planning. Bill is the author of Developing the Mind of a Leader – Your Path to Lead and Inspire People. He is a sought-after business coach and speaker, and can be reached at bill@billboyajianassociates.com. Successful owners, leaders, and managers come in all shapes and sizes and have differing temperaments and personalities, but one thing they all have is personal confidence. They believe in themselves and in what they’re doing, but without the stigma of being over-confident or arrogant. Their success is not what makes them confident. It’s their confidence that makes them successful.